Is UserVoice Legit? 2026 Review, Safety Score & Payouts
By GrindBoss Team • Last updated: January 22, 2026
UserVoice Review Quick Verdict
The Bottom Line: UserVoice is a platform for businesses to collect and manage customer feedback. It is not a site where gig workers or side hustlers can earn money by taking surveys or completing tasks.
Why We Love It
- Legitimate company (for businesses)
- Strong data security (for businesses)
The Catch
- ✕No earning opportunities for individuals
- ✕Not a gig work platform
We may earn a commission at no extra cost to you.
What is UserVoice & How Does It Work?
UserVoice is a software tool used by companies to understand what their customers need and want. It helps businesses gather feedback to improve their products and services.
Unlike survey sites where you can earn money for your opinions, UserVoice is a B2B platform. It is built for companies to collect customer insights, not for individuals to earn money.
At A Glance
- TypeSurvey (for businesses)
- PlatformWeb
- CostNot for earning use
- Est. YearN/A
How It Works
Not an Earning Platform
UserVoice is not designed for individuals to sign up and complete tasks or surveys for payment.
Business Tool
It serves as a feedback management system for companies to manage customer suggestions and issues.
No Work Available
There is no process for gig workers to find work, take studies, or earn money on this platform.
Is UserVoice Legit or a Scam? (Safety Check)
When looking for online earning opportunities, it's important to check if a platform is truly for gig workers. Let's see how UserVoice stands up.
- Real Company, Different Purpose: UserVoice is a real, legitimate software company that provides tools for businesses. However, its purpose is to help companies manage customer feedback, not to pay individuals for their opinions or tasks.
- Strong Security for Businesses: The company highlights strong security measures like SOC 2 Type 2 and GDPR compliance. This means they handle business data safely, but it does not mean they offer secure earning opportunities for individuals.
- B2B Focus, Not B2C Earnings: All information on their website points to solutions for businesses, such as 'Prioritize Feedback' and 'Boost Engagement'. There are no features or sections for individuals to sign up and earn money.
- High Business Costs: Their pricing starts at $16,000 per year, clearly showing it's an enterprise-level tool for companies. This confirms it is not a platform for individuals seeking free earning opportunities.
Verdict: Proceed with Caution
UserVoice is a legitimate business-to-business (B2B) software provider. However, it is absolutely not a platform for gig workers or side hustlers to earn money online. Do not expect to find any paid tasks here.
How Much Money Can You Make? (Earning Potential)
For those looking to earn money online, UserVoice offers no opportunities whatsoever. It is important to understand why.
- Not a Survey Site: UserVoice is not like typical survey sites. It does not host surveys for individuals to take in exchange for payment. Its tools are for businesses to collect and analyze their own customer feedback.
- No Paid Tasks: There are no tasks, studies, or micro-jobs available for gig workers on UserVoice. The platform's features are focused on internal business processes and customer intelligence for companies.
- No Hourly Rate: Since there are no tasks, there is no hourly rate or payment structure for individuals. You cannot earn money based on time spent or tasks completed.
- Zero Earning Potential: Simply put, UserVoice does not provide any mechanism or platform for individuals to earn income. Your earning potential here is zero.
Bottom Line: If you are looking to earn money, UserVoice is not the right place. It is a business tool, not a gig work platform.
UserVoice Payment Methods & Cashout Speed
Understanding payment methods and cashout details is crucial for any earning platform. However, for UserVoice, this section is largely irrelevant for gig workers.
- Payment Method: There are no payment methods for individuals because UserVoice does not offer earning opportunities.
- Minimum Cashout: A minimum cashout amount does not exist as there is no money to be earned or withdrawn by individuals.
- Cashout Speed: Cashout speed is not applicable since the platform does not facilitate payments to individuals.
- Approval Process: There is no approval process for earned funds, as no funds can be earned by gig workers.
- Tax Considerations: Since no income can be generated by individuals through UserVoice, there are no tax considerations for earnings.
Bottom Line: Do not expect any payments from UserVoice. It is not designed to pay individuals for their time or feedback.
Pros and Cons of Using UserVoice
The Good
- Legitimate Company. UserVoice is a real and established company, providing software solutions to businesses.
- Strong Data Security. They adhere to high security standards like SOC 2 and GDPR for the data they handle for businesses.
- Helps Businesses. The platform successfully helps companies manage customer feedback and improve products.
- No Cost to Access (for individuals). An individual trying to access the site won't be charged, though they also won't find work.
The Bad
- No Earning Opportunities. This is the most critical con for gig workers: you cannot earn money here.
- Not a Gig Work Platform. It is purely a business-to-business software, not intended for individual contractors.
- High Price for Businesses. The $16,000+ annual cost highlights its enterprise focus, not individual participation.
- Irrelevant for Side Hustlers. UserVoice offers no value or income potential for anyone looking for side hustles or online earning.
UserVoice Frequently Asked Questions
Is UserVoice legit or a scam?
UserVoice is a legitimate software company that serves businesses. However, it is not a platform for individuals to earn money, so it is not 'legit' for gig workers seeking income.
How much money can I earn on UserVoice?
You cannot earn any money on UserVoice. It is a B2B platform designed for companies to collect customer feedback, not for individuals to get paid for tasks or surveys.
How fast does UserVoice pay?
UserVoice does not make payments to individuals. There are no earning opportunities, so there is no payment process or speed to consider for gig workers.
What payment methods does UserVoice offer?
UserVoice does not offer payment methods for individuals because it is not a platform where you can earn money. This information is irrelevant for gig workers.
Who qualifies to earn money on UserVoice?
No one qualifies to earn money on UserVoice as an individual gig worker. The platform is exclusively for businesses to manage their customer feedback.
How can I get more studies or tasks on UserVoice?
You cannot get studies or tasks on UserVoice. It is not a survey panel or task platform. It is a software tool for companies.
Is UserVoice a survey site for participants?
No, UserVoice is not a survey site for participants. It is a B2B tool that helps companies manage customer feedback, but it does not pay individuals to provide that feedback.
