Is Rakuten Insight Legit? 2026 Review, Safety Score & Payouts
By GrindBoss Team • Last updated: February 5, 2026
Rakuten Insight Review Quick Verdict
The Bottom Line: Rakuten Insight is a long-standing survey panel from a well-known company. You can earn E-Points for sharing your opinions.
Why We Love It
- Backed by a major global company
- Long history in market research
- Available in many countries
The Catch
- ✕Payout speed is not instant
- ✕Lower user ratings for mobile app
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What is Rakuten Insight & How Does It Work?
Rakuten Insight is a professional survey panel where you can earn E-Points for taking online surveys. These E-Points can be exchanged for cash or gift cards.
It is part of the larger Rakuten Group and has been around for over 25 years, focusing on market research globally.
At A Glance
- TypeSurvey
- PlatformWeb & Mobile App
- CostFree
- Est. Year1997 (29 Years)
How It Works
Join the Panel
Sign up for free and create your profile. This helps Rakuten Insight match you with relevant surveys.
Take Surveys
Receive invitations to share your opinions on various topics. Each survey you complete earns you E-Points.
Get Paid
Once you reach the minimum amount, you can cash out your E-Points for PayPal money or Amazon gift cards.
Is Rakuten Insight Legit or a Scam? (Safety Check)
It is important to know if a platform is trustworthy before you spend your time on it. Let's look at Rakuten Insight's background.
- Part of a Big Company: Rakuten Insight is owned by the Rakuten Group, a very large global e-commerce and internet services company. This connection adds to its reliability.
- Long History: The company was founded in 1997, meaning it has over 27 years of experience in market research. This shows a strong and stable presence in the industry.
- Global Reach: Rakuten Insight operates in over 60 countries and has offices in 11 locations worldwide. They are a major player in online market research.
- Recognized for Quality: Their mobile app was named a Top Performer for User Quality by Verisoul in 2025. This shows their focus on good user experience.
Verdict: Legit
Rakuten Insight is a legitimate platform backed by a well-known global corporation. Its long history and wide reach suggest it is a reliable place to earn for your opinions.
How Much Money Can You Make? (Earning Potential)
You won't get rich doing surveys, but Rakuten Insight can be a way to earn some extra cash. Here's what to expect.
- Earning E-Points: You earn E-Points for each survey you finish. The amount of E-Points you get depends on the length and topic of the survey.
- No Stated Hourly Rate: Rakuten Insight does not openly state an hourly pay rate for participants. Earnings can vary greatly based on the surveys you qualify for and complete.
- Survey Availability: The company conducts many projects each year. However, the number of surveys you receive depends on your profile and how well you match current research needs.
- Profile Matters: Keeping your profile updated and complete can help you get more survey invitations. Researchers look for specific types of people for their studies.
Bottom Line: Rakuten Insight can provide some extra income through surveys. It is best suited for those looking for flexible, small earnings rather than a steady wage.
Rakuten Insight Payment Methods & Cashout Speed
Getting paid for your time is important. Rakuten Insight offers clear payment options.
- Payment Method: You can cash out your E-Points through PayPal or convert them into Amazon gift cards. These are common and convenient options.
- Minimum Cashout: You can request a payout once your earnings reach $5.00. This is a fairly low amount, making it easier to access your money.
- Cashout Speed: Payments are processed within 7 business days after you request them. This means you will not get instant payouts, but they are reliable.
- Approval Process: Like most survey sites, your survey responses will likely go through a check before your E-Points are finalized. This helps ensure data quality.
- Tax Considerations: Any money you earn from Rakuten Insight counts as income. You are responsible for reporting these earnings for tax purposes in your country.
Bottom Line: Rakuten Insight offers reliable payouts with a low minimum cashout. The 7-day processing time is standard for many survey platforms.
Pros and Cons of Using Rakuten Insight
The Good
- Trusted Company. Being part of the Rakuten Group adds a layer of trust and stability to the platform.
- Long-standing Platform. With over 27 years in business, Rakuten Insight has a proven track record in market research.
- Global Availability. The platform is available in many countries, offering opportunities to a wider audience.
- Multiple Payouts. You can choose between PayPal cash or Amazon gift cards for your earnings.
- Low Cashout Minimum. $5.00 is an easy amount to reach for your first payout.
The Bad
- Non-Instant Payouts. It takes up to 7 business days to receive your money after requesting a withdrawal.
- Lower Mobile App Ratings. The iOS app has a lower average rating, which might mean a less smooth mobile experience for some.
- Varying Survey Frequency. The number of surveys you get can change, so earnings might not always be consistent.
- No Clear Hourly Rate. It is hard to know your exact hourly earning potential, as it is not openly stated.
Rakuten Insight Frequently Asked Questions
Is Rakuten Insight legit or a scam?
Rakuten Insight is a legitimate survey platform. It is part of the well-known Rakuten Group and has been operating for over 27 years in market research.
How much can you earn on Rakuten Insight?
Earnings depend on the surveys you qualify for and complete, paid in E-Points. There is no set hourly rate, but it offers a way to earn extra cash.
How long does it take to get paid by Rakuten Insight?
Once you request a payout, it typically takes up to 7 business days for the funds to be processed and sent to your chosen payment method.
What payment methods does Rakuten Insight offer?
Rakuten Insight allows you to cash out your E-Points via PayPal or redeem them for Amazon gift cards, providing flexible options.
Who can join Rakuten Insight?
Rakuten Insight is available in over 60 countries, including the US, India, Singapore, and Japan. Eligibility depends on your location and demographic profile.
How do I get more surveys on Rakuten Insight?
To receive more survey invitations, make sure your profile is fully completed and updated. This helps them match you with suitable research studies.
Is there a Rakuten Insight mobile app?
Yes, Rakuten Insight has a mobile app. However, some users report lower ratings for the iOS version, so the web platform might offer a better experience.

