Marketing Terms

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Table of Contents

A/B Testing

A/B Testing, also known as split testing, is a marketing technique used to compare two versions of a web page to see which one performs better. A/B Testing can be used to test anything from the copy on a landing page to the design of an email.

The goal of A/B Testing is to improve conversion rates by making small changes to see which version drives more conversions. A/B Testing is a tool that every marketer should use to constantly optimize their website for better results.


Advertising is the act of promoting a product or service to potential customers with the goal of generating interest and ultimately driving sales. While the methods of advertising have changed significantly over the years, the overall goal remains the same.

Advertising can take many different forms, from traditional print and television ads to more modern digital marketing techniques such as online banner ads and social media campaigns.

No matter what form it takes, advertising is an essential part of any business’s marketing strategy. By creating awareness and interest in a product or service, businesses can boost sales and create long-term customers.

Advertising is also a great way to build brand recognition and loyalty. With so many benefits, it’s no wonder that businesses of all sizes rely on advertising to reach their target audiences.


Analytics has become a bit of a buzzword in recent years, but what does it actually mean? In its simplest form, analytics is the process of turning data into insights.

This can be done through a variety of methods, such as statistical analysis, machine learning, and data visualization. By understanding the hidden patterns and trends in data, businesses can make better decisions and optimize their operations.

In other words, analytics is all about making sense of data. So next time someone asks you what analytics is, you can simply tell them that it’s the science of turning data into insights. And if they still don’t understand, just tell them that it’s magic.

Annual Recurring Revenue

Annual Recurring Revenue, orARR, is the amount of revenue a company can expect to receive on a yearly basis from its recurring products and services. In other words, it’s the money you can count on coming in year after year, like that from a subscription service.

To calculate Annual Recurring Revenue, simply take the total amount of recurring revenue from all customers and divide it by the number of customers you have.

Annual Recurring Revenue is a valuable metric for businesses because it provides insight into the stability and growth of their customer base. Plus, it’s a pretty impressive-sounding stat when you’re trying to woo potential investors!

Artificial Intelligence

​​Artificial Intelligence, or AI, is a branch of computer science that deals with creating intelligent machines that can work and react like humans. Some common examples of AI applications include voice recognition, facial recognition, and decision-making.

However, the ultimate goal of AI is to create systems that can learn and think for themselves, and this is what sets it apart from other fields of computer science.

Artificial Intelligence has the potential to revolutionize our world in a number of ways, and it is, therefore, crucial that we continue to invest in research and development in this field.

Attribution Models

Attribution models are the rules that marketing analysts use to decide how credit for sales and conversions should be assigned to touchpoints in the customer journey. In other words, Attribution Models tell you which Marketing activities are really working, and which ones aren’t.

There are several Attribution Models out there, but the three most common are: First Touch Attribution, Last Touch Attribution, and Multi-Touch Attribution.

First Touch Attribution assigns 100% of the credit for a sale or conversion to the first Marketing touchpoint that a customer interacted with. So, if a customer sees a Facebook ad and then clicks on it and buys something from your website, 100% of the credit for that sale would go to your Facebook ad.


A baseline in marketing refers to the original or starting point from which all future marketing efforts are measured. In other words, it’s like your starting point or average.

Baseline data is important because it allows you to measure the effectiveness of your marketing campaigns and track progress over time.

For example, if your Baseline is 100 likes on your Facebook page, and you run a campaign that gets you 150 likes, you know that your campaign was successful. If, on the other hand, you only get 125 likes, you know that you need to rethink your strategy.

Baseline data can be used to measure all sorts of things, from website traffic to social media engagement.


Blogging can be defined as a form of online journaling or diary-keeping. It allows people to share their thoughts and feelings on a given topic, and to connect with others who have similar interests.

Blogs can be about anything, from personal musings to news and current affairs. One of the great things about blogging is that anyone can do it. All you need is a computer and an internet connection.

You can set up a blog for free, and there are no rules about what you can or can’t write about. Whether you want to share your passion for fashion, your latest holiday snaps, or your thoughts on the world’s latest political scandal, there’s a blog out there for you. So why not give it a try?

Bottom of the Funnel

The Bottom of the Funnel, or BoFu for short, is the final stage in the customer journey before making a purchase. By the time a customer reaches the BoFu, they should have a very clear idea of what they want and be close to making a decision.

At this stage, marketing efforts should be focused on providing information that will help the customer make their final decision. This might include educational content like blog posts, e-books, whitepapers, or comparisons of different products.

Ultimately, the goal is to get the customer to convert and become a paying customer.

Bounce Rate

Bounce rate is a metric that measures the percentage of people who leave a website after only viewing a single page.

The higher the bounce rate, the less engaged users are with the site. Bounce rates are typically highest for sites with low-quality content, confusing navigation, or unappealing design.

However, even the best websites will have some users who Bounce. There is no perfect Bounce Rate, and what is considered “good” will vary depending on the industry and type of website.

But in general, a Bounce Rate below 40% is considered good, while a Bounce Rate above 60% is considered poor. If you’re trying to reduce your Bounce Rate, there are a number of things you can do, such as improving your content.


Branding is one of the most important aspects of marketing. A brand is a name, term, design, symbol, or other feature that distinguishes one seller’s good or service from those of other sellers.

Branding can be applied to products, services, and even people. It’s what sets a company apart from its competitors and makes it recognizable to consumers.

Branding can make or break a business, so it’s important to get it right. Fortunately, there are plenty of experts out there who can help companies create and maintain a strong brand. So if you’re looking to take your business to the next level, don’t underestimate the power of branding.

Brick and Mortar

Brick and mortar businesses are traditional businesses that have a physical store or location. The term “brick and mortar” refers to the fact that these businesses are typically constructed from bricks and mortar (i.e. they are physical, tangible structures).

Brick and mortar businesses are contrasted with online businesses, which have no physical presence. Online businesses may have a virtual storefront, but they do not have a physical location that customers can visit.

Brick and mortar businesses may sell products or services online, but their primary mode of operation is through their physical store. Many retailers, restaurants, and other types of businesses are brick-and-mortar businesses.

Business-to-Business (B2B)

Business-to-Business, or B2B, is a type of commerce transaction that occurs between two businesses. Typically, the businesses involved are manufacturers and distributors, but it can also include retailers.

Businesses involved in B2B transactions usually sell products or services that are used by other businesses, rather than individual consumers. For example, a company that manufactures printer ink cartridges may sell them to a retailer who then sells them to consumers.

Business-to-Business transactions often involve larger quantities and higher prices than Business-to-Consumer (B2C) transactions. Because of this, B2B marketing is often more complex than B2C marketing.

Business-to-Consumer (B2C)

Business-to-Consumer, or B2C, is a type of business model in which businesses sell products or services directly to consumers. This is in contrast to Business-to-Business, or B2B, models in which businesses sell products or services to other businesses.

B2C businesses typically have shorter sales cycles and deal with lower-value transactions than B2B businesses. As a result, they often use different marketing and sales strategies.

For example, B2C businesses may focus on mass marketing techniques such as television advertising, while B2B businesses may focus on more targeted methods such as direct mail.

Despite these differences, both types of businesses share the goal of selling products or services that consumers need or want.

Buyer Persona

Buyer Personas (sometimes called “customer profiles”) are fictional, generalized representations of your ideal customers.

They help you understand your customers (and prospective customers) better, and make it easier to develop targeted content and product strategies. In other words, Buyer Personas are a way of putting a face to the data you’ve collected about your target market.

Developing Buyer Personas is an essential part of any successful marketing strategy. After all, you can’t very well market to someone if you don’t know who they are!

By taking the time to develop detailed Buyer Personas, you’ll be able to ensure that your marketing efforts are focused and effective.

Call to Action (CTA)

A Call to Action, or CTA, is a prompt that encourages readers to take a specific, desired action. CTAs are often used in advertising and marketing, but they can also be found in other types of writing, such as editorials, persuasive essays, and even some fiction.

A CTA can be as simple as “Call now!” or “Buy today!” But it can also be more subtle, such as “Find out how you can help.” Ultimately, a CTA is designed to get the reader to take action that will benefit the writer in some way.

In many cases, a CTA will offer an incentive for taking the desired action, such as a discount or free shipping.


Churn is a dirty word in marketing. It’s the sound of money flowing out the door, never to return. Churn is what happens when a customer cancels their subscription or otherwise stops using your product.

Churn is the enemy of growth because it represents a loss of revenue that can never be recouped. But not all churn is bad. In fact, some churn is essential for healthy growth.

“Good” churn is when a customer cancels their subscription because they’re moving to a higher-value product. “Bad” churn is when a customer cancels their subscription because they’re dissatisfied with the product.

ClickThrough Rate (CTR)

Click-through rate (CTR) is a metric that measures how often people who see your ad end up clicking it. In other words, CTR is a way of gauging how effective your ad is at getting people to take the desired action.

A high CTR means that people are responding well to your ad, while a low CTR indicates that your ad isn’t very effective.

There are a number of factors that can affect CTR, including the placement of your ad, the design of your ad, and the target audience you’re targeting. By paying attention to CTR, you can fine-tune your advertising campaign to maximize its effectiveness.

Cold Calling

Cold calling is the practice of contacting potential customers or clients who have no previous interaction with the salesperson. Cold calls are typically made by salespeople over the phone but can also be done in person.

The goal of a cold call is to generate interest in the product or service being sold and secure a meeting or appointment with the potential customer.

Cold calling can be a difficult and challenging task, but it can also be an effective way to build relationships and grow a business. When done correctly, cold calling can be a great way to connect with new people and create opportunities for both businesses.

Cold email

Cold emailing is when you email someone you don’t know for the first time. These can be solicited or unsolicited emails. Cold emails are how a lot of people start to network because it’s an easy and non-intrusive way to reach out to someone.

You can find someone’s email address easily enough these days, and with a little research, you can customize your message to seem like you’re not just copying and pasting the same email to everyone.

Cold emails are generally frowned upon because they do tend to be spammy, but if done tastefully, they can be a great way to connect with new people. Just make sure you’re polite and don’t overstay your welcome.

Comparative Advertising

Comparative advertising is a type of advertising in which a company compares its product to that of another company. The aim is to show how the company’s product is superior to the competitor’s product.

Comparative advertising can be an effective way to persuade potential customers to buy the company’s product. However, it can also be seen as aggressive and may even lead to legal action if the comparisons are false or misleading.

Comparative advertising should be used with caution and only when the comparisons are fair and accurate.


Content is a word that gets thrown around a lot these days, but what exactly is it? To put it simply, content is any form of communication, whether it be written, spoken, or visual.

In the digital age, content is often thought of as online material such as articles, videos, and social media posts. However, content can also refer to offline materials such as books, magazines, and television shows.

In short, content is anything that conveys a message. So the next time someone asks you what kind of content you create, you can tell them that you make just about anything and everything!

Content Management System (CMS)

A Content Management System, or CMS, is a system that helps you manage your website’s content. It’s like a big library where you can store all your website’s content, including text, images, and videos.

You can also use a CMS to create and manage your website’s menus, pages, and blog posts. A CMS makes it easy to keep your website updated with fresh content.

It’s also a great way to collaborate with other people who are working on your website. And if you’re not a technical person, don’t worry – there are plenty of CMS options out there that are easy to use.

So if you’re looking for an easy way to manage your website’s content, consider using a Content Management System.


Conversion, in marketing terms, is defined as a goal-oriented action that a customer takes on your company’s website. This action could be something like signing up for a newsletter, adding an item to their shopping cart, or making a purchase.

Conversion rates are used to measure the percentage of website visitors who take a desired action. For example, if 100 people visit your website and 10 of them sign up for your newsletter, then your conversion rate would be 10%.

Conversion rates are important because they can give you insights into how effective your marketing efforts are. If you’re not converting a high percentage of your website visitors, then it might be time to reassess your marketing strategy.

Conversion Path

The conversion path is defined as “the process that a prospect goes through from the time they first hear about your product or service until the time they take action and become a customer.”

In other words, it’s the journey that your prospects take on their way to becoming paying customers.

The Conversion Path usually starts with Awareness, where the prospect becomes aware of your product or service. From there, they enter the Consideration stage, where they research their options and compare different products or services.

Once they’ve made a decision, they enter the Conversion stage, where they finally take action and become a customer.

Conversion Rate

Conversion rate is one of those marketing terms that gets thrown around a lot but may not be fully understood. Simply put, the conversion rate is the percentage of people who take a desired action, such as making a purchase or subscribing to a newsletter, after seeing your ad or visiting your website.

For example, if 100 people see your ad and 10 of them make a purchase, your conversion rate would be 10%. Conversion rates can be influenced by a number of factors, including the quality of your ad or website, the attractiveness of your offer, and even the time of day that people see your ad.

But no matter what your conversion rate is, always remember that even just one conversion is a success!

Corporate Identity

Corporate Identity is in marketing what a fingerprint is in forensics. It’s unique, identifying, and consistent. Corporate Identity is the combination of a company’s name, logo, slogan, and design scheme.

While a company’s name and logo are usually the first things that come to mind when thinking about Corporate Identity, it’s important to remember that Corporate Identity also includes things like a company’s color scheme, typeface, and overall design style.

A strong Corporate Identity can help a company to stand out from its competitors and create an emotional connection with its customers. Corporate Identity is more than just a logo; it’s the totality of a company’s visual communications.

When done well, Corporate Identity can be a powerful tool for building brand equity.

Cost Per Lead (CPL)

Cost Per Lead (CPL) is a metric used by marketing professionals to measure the cost of acquiring new leads. In other words, it’s the amount of money that a company spends on marketing activities in order to generate one new customer lead.

The CPL metric is important because it helps businesses track their marketing ROI (return on investment). If a company’s CPL is higher than the revenue generated from a new customer, then that company is losing money on its marketing efforts.

On the other hand, if a company’s CPL is lower than the revenue generated from a new customer, then that company is making money on its marketing efforts. There are a number of ways to reduce your CPL, such as optimizing your website for lead generation.

Cost Per Click (CPC)

Cost Per Click, or CPC, is a term used in online advertising. It refers to the amount of money an advertiser pays each time a user clicks on their ad. CPC is determined by a number of factors, including the competitiveness of the keyword being targeted and the quality of the ad itself.

While CPC can be a useful metric for measuring the success of an ad campaign, it’s important to remember that it’s not the only thing that matters. conversion rate, for example, is also important.

After all, if no one ends up buying your product after clicking on your ad, then you’re not going to make any money!

Cost-Based Pricing

Cost-Based Pricing is defined as setting the price of a product or service based on the cost of providing that product or service. This can include both direct and indirect costs, such as materials, labor, overhead, marketing, and shipping.

Cost-Based Pricing is a common pricing strategy, especially for businesses that are just starting out. The goal is to recover the costs of providing the product or service in order to make a profit.

There are a few disadvantages to Cost-Based Pricing, such as not taking into account demand or competition, but overall it is a straightforward and easy-to-understand pricing strategy.

Customer Acquisition Cost

Customer Acquisition Cost, or CAC, is a metric that businesses use to track how much they spend on acquiring new customers. In other words, it’s the cost of convincing someone to buy your product or use your service.

This metric is important because it helps businesses to determine whether their marketing and sales efforts are effective, and whether they’re spending more than they’re making in revenue.

To calculate CAC, you simply divide the total cost of your marketing and sales efforts by the number of new customers you’ve acquired. For example, if you spend $1,000 on marketing and acquire 10 new customers, your CAC would be $100.

The lower your CAC, the more efficient your customer acquisition efforts are.

Customer Relationship Management (CRM)

Customer Relationship Management, or CRM, is a system for managing all your company’s relationships and interactions with customers and potential customers. It’s basically a fancy way of saying “keeping track of your customers.”

Why do you need a CRM system? Well, if you’ve got a lot of customers, it can be tough to keep track of who said what, when they said it, and what you need to do next.

A CRM system lets you store all that information in one place so you can easily keep track of your customer relationships. Plus, it can help you automate some of the tedious tasks associated with customer management, like sending out automatic emails or sending birthday cards.

In short, Customer Relationship Management is all about keeping your customers happy.

Cyber Monday

Cyber Monday is the Monday after Thanksgiving when retailers offer deep discounts on their websites. The term “Cyber Monday” was coined in 2005 by Ellen Davis, theNational Retail Federation’s senior vice president of marketing and strategic planning, and Scott Silverman, who at the time was’s executive director.

Cyber Monday has become one of the biggest online shopping days of the year. In 2018, Cyber Monday’s online sales reached a record $7.9 billion, up 19.3 percent from the previous year, according to Adobe Analytics.

Deal Closing

Deal closing is the term used to describe the final stage of the negotiation process when both parties agree to the terms of a deal and sign the contract.

Deal closing can be a complex and delicate process, as it requires both parties to reach a compromise that is acceptable to both sides. However, with careful planning and skilled communication, deal closing can be a successful and rewarding experience for both parties involved.


Decision-makers are an important part of the marketing process. They are the ones who decide what products or services to buy, and they can also influence the decisions of others.

Decision-makers are often swayed by advertising, word-of-mouth, and personal experiences. As a result, it is important for marketers to understand the needs and wants of decision-makers in order to create effective marketing campaigns.

Decision-makers come in all shapes and sizes, but they all have one thing in common: the power to make decisions that can impact the bottom line. So if you’re looking to get ahead in the world of marketing, start by understanding the needs of the Decision-Maker.


Demographics are the characteristics of a population that marketers use to identify potential customers. Demographic information includes factors such as age, gender, income level, education, and marital status.

By understanding the demographics of their target market, businesses can better tailor their marketing efforts to appeal to potential customers. For example, a business selling baby formula is likely to use different marketing strategies than a business selling funeral services.

Demographics can also be used to segment a market, making it easier to target specific groups of consumers. For example, businesses might target young mothers with advertising for baby products or seniors with discounts on health insurance.

Demographics are just one tool that businesses use to understand their target market; other important factors include Psychographics and lifestyle.

Digital Marketing (Online Marketing)

Digital marketing, also known as online marketing, is the process of using the internet to promote a company or product.

This can be done through various means, including search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, and email marketing.

Digital marketing has many benefits, including the ability to reach a large audience for relatively little cost. In addition, it provides businesses with a way to track and measure results in real-time.

As more and more people use the internet for their shopping and entertainment needs, digital marketing will become increasingly important for businesses of all sizes.

Direct Competition

Direct competition is the type of competition where companies compete directly with each other for market share. This is the most common form of competition, and it can be seen in every industry from retail to manufacturing.

Direct competition can be fierce, and companies often use aggressive marketing tactics to try to gain an edge over their rivals. However, sometimes direct competition can be beneficial for both parties, as it can drive innovation and improve quality.

In any case, understanding direct competition is essential for any business that wants to succeed in today’s marketplace.

Direct Mail

Direct mail is a marketing tactic that involves sending physical letters, postcards, or other materials to potential customers. Unlike other forms of marketing, such as television or radio ads, direct mail allows businesses to target specific individuals with customized messages.

Direct mail can be an effective way to generate leads and drive sales, but it can also be expensive and time-consuming to create and send. When used effectively, however, direct mail can be a powerful tool for businesses of all sizes.

Direct Marketing

Direct marketing is a type of advertising that allows businesses to communicate directly with customers through a variety of channels, including email, text messages, online ads, and fliers.

While direct marketing can be an effective way to reach customers, it can also be considered a more intrusive form of advertising. As such, businesses must be careful to balance the need to promote their products or services with the risk of alienating potential customers.

When used correctly, however, direct marketing can be a powerful tool for driving sales and building customer relationships.

Discovery Call

A Discovery Call is a short, preliminary meeting between a potential client and a service provider. It is an opportunity for both parties to get to know each other and determine if there is a fit. Discovery Calls are typically used in the sales process, but they can also be helpful in marketing.

For example, let’s say you’re a web designer who specializes in small business websites. You might use a Discovery Call to learn more about a potential client’s business, goals, and budget.

This information would help you determine if you’re a good fit for the project. Discovery Calls can be used for all sorts of services, from design to coaching to consulting.


Ebook is a marketing term that refers to a book that is only available in digital form, usually as a PDF. Ebooks are typically shorter than traditional print books and are often cheaper to produce and sell.

Ebooks are also more portable and can be read on computers, tablets, and smartphones. Many Ebooks are now being published as “interactive Ebooks,” which include videos, audio, and other multimedia content.

Ebooks are becoming increasingly popular with both authors and readers, as they offer a new way to experience books.


Ecommerce, also known as electronic commerce, is the buying and selling of goods and services online. Ecommerce businesses can range from small, family-run shops to large, multinational companies.

Ecommerce has revolutionized the way we do business, making it possible to buy and sell goods and services without leaving the comfort of our homes. In addition, eCommerce has made it easier than ever to start your own business.

All you need is a computer, an internet connection, and a great idea. Thanks to eCommerce, anyone with a dream can become a successful entrepreneur. So what are you waiting for? Get out there and start selling!

Email List

Email Lists are amazing! They are a list of email addresses that you can use to send marketing emails to. Email lists are usually made up of people who have signed up to receive emails from you about a certain topic.

Email lists are used by businesses and individuals to increase their reach and build relationships with their audiences. Email lists are a great way to stay in touch with your customers and build a rapport with them.

Email list subscribers are usually more engaged than non-subscribers, so it’s important to keep your email list fresh and up-to-date. You can use an email service provider (ESP) to manage your email list and send bulk emails.

Email Marketing

Email Marketing is, quite simply, the use of Email to promote products or services. Email Marketing can be used to build relationships with potential and current customers.

Email Marketing can also be used to send advertisements, request business, or solicit sales or donations. Email Marketing is a form of direct marketing, and it typically involves using Email to send promotional messages to potential and current customers.

Email Marketing can be used to build relationships with customers, promote products or services, or solicit sales or donations. Email Marketing is a form of direct marketing, which means that it involves sending promotional messages to potential and current customers via Email.

Email Marketing is an effective way to stay in touch with your target audience and keep them updated on your latest products and services.


Engagement, simply put, is the process of getting potential customers interested in your product or service. In order to engage with consumers, businesses must first understand what it is that they want and need.

Only then can they develop a strategy for providing it. Engagement strategies can take many forms, but all must be rooted in a deep understanding of the customer.

Effective engagement requires constant testing and refinement in order to find the right mix of tactics that will work for your business. But when done correctly, engagement can be the key to unlocking long-term success in the ever-changing world of marketing.

Engagement Rate

Engagement Rate is a metric that measures the level of interaction that users have with content. It is typically used to gauge the success of a marketing campaign or to assess the quality of content on a given platform.

The engagement rate can be calculated by dividing the number of interactions (likes, comments, shares, etc.) by the number of impressions (the number of times the content was seen).

For example, if a post on a social media platform receives 100 interactions and it was seen 1,000 times, the Engagement Rate would be 10%.

Engagement rate is often used as a way to compare different pieces of content, or to compare the performance of different platforms.

Evergreen Content

Evergreen content is a type of content that remains relevant and useful for a long period of time. Unlike news articles or blog posts that quickly become outdated, evergreen content continues to be useful and relevant month after month, year after year.

For example, an article about how to choose the best hiking boots would be considered evergreen content.

So would a blog post about the 10 most popular tourist destinations in Europe. Evergreen content is valuable because it brings continuous traffic to your website or blog, without the need for constant updates or new content.

This makes evergreen content an essential part of any online marketing strategy.


Forecasting in marketing is the process of estimating future sales of a product or service. Marketers use a variety of methods to forecast consumer demand, including surveys, focus groups, and trend analysis.

Forecasting can be used to inform marketing decisions such as product development, pricing, and promotion. While forecasts are never 100% accurate, they can provide valuable insights into how consumer demand may change in the future.


Friction in marketing is when two objects rub against each other and create resistance. This resistance can make it difficult for customers to move forward in the buying process, and ultimately lead to lost sales.

Friction can occur at any stage of the customer journey, from initial awareness all the way through to post-purchase follow-up. While some amount of friction is inevitable, it’s important to minimize it as much as possible in order to create a seamless and enjoyable customer experience.

Friction can take many forms, such as long and complicated checkout processes, frustrating customer service interactions, or confusing and misleading advertising.

By identifying and addressing sources of friction in your marketing efforts, you can help ensure a smooth and successful customer journey.

Geographic Segmentation

Geographic Segmentation is a process of dividing a market into smaller groups based on certain geographic criteria. By targeting specific regions, companies can more effectively sell their products or services to customers who are more likely to be interested in what they have to offer.

For example, a clothing company might segment its market by country, region, or city in order to better understand the needs of its customers. Geographic Segmentation can also be used to target specific demographics, such as age, gender, income, or even climate.

By understanding the characteristics of each geographic area, businesses can more effectively tailor their marketing efforts to appeal to the needs of their target audience.


Hashtags are those little words or phrases that come after the “#” symbol. Hashtags became popular on Twitter, but are now used on other social media platforms like Facebook, Instagram, and even LinkedIn.

Hashtags help you categorize your content and make it easier for people to find. Hashtags are also a great way to join in on conversations that are already happening.

Hashtags can be serious, funny, or provocative–it all depends on the context. For example, during a natural disaster, you might see hashtags like #Sandy or #RedCross being used to raise awareness or tracking information.

Hashtags can also be used more light-heartedly, like #throwbackthursday or #selfie.

Ideal Customer Profile (ICP)

Ideal Customer Profile (ICP) in marketing refers to the characteristics of an ideal target customer for a company’s products or services. Ideal customers are those who are most likely to use and benefit from a company’s offerings.

Companies use ICPs to guide their marketing efforts and create messages that are tailored to appeal to their ideal customers. By identifying and targeting its Ideal Customer Profile, a company can more effectively reach its target market and convert leads into customers.

To develop an Ideal Customer Profile, companies should consider various factors such as demographics, psycho-graphics, firmographics, and technographics.

Ideal Customers typically share certain characteristics that make them more likely to need and use a company’s products or services.

Inbound Marketing

In order to fully understand Inbound Marketing, it’s important to first understand what it is not. Outbound marketing is the traditional way of marketing, where you go out and find your customers.

In contrast, Inbound Marketing is all about bringing customers to you. This is done by creating helpful, educational content that speaks to your target audience and solves their problems.

Inbound Marketing also focuses on building relationships with potential and current customers, rather than just trying to sell them a product or service. As a result, Inbound Marketing is a more effective and efficient way to reach and engage customers.


An infographic is a visual representation of information. It is typically used to communicate complex data or concepts in a simplified, easy-to-understand way.

Infographics can take many different forms, from simple charts and diagrams to more elaborate designs. While they are often used to convey serious information, they can also be used in a more light-hearted way to add visual interest to a piece of writing.

When used effectively, infographics can be a powerful tool for conveying information in an engaging and visually appealing way.

Internal Marketing

Internal marketing is the process of promoting and selling a product or service to employees of a company. It is also sometimes referred to as employee marketing or Internal Branding.

The goal of internal marketing is to build employee awareness, knowledge, and understanding of the company’s products and services, as well as to motivate and encourage employees to sell these products and services to customers.

Internal marketing campaigns are often designed to provide employees with information about new products and services, special promotions, and other opportunities to sell.

Internal marketing can be a powerful tool for companies that want to increase sales and improve customer service.

When done correctly, it can help create a positive work environment, improve morale and increase job satisfaction. When done poorly, however, it can have the opposite effect.


In marketing, a keyword is a word or phrase that describes a product or service. Keywords are used to attract potential customers and to help search engines find relevant websites.

When choosing keywords, businesses should select words that accurately reflect their products or services. Otherwise, they may end up attracting the wrong kind of customers.

Keywords should also be specific enough to target a particular audience. For example, a business selling wedding dresses would not want to use the keyword “dresses” because it would attract too many people who are not interested in wedding dresses.

The ideal keyword is one that is both accurate and specific.

Key Performance Indicator (KPI)

A Key Performance Indicator (KPI) is a metric used to measure progress against a specific marketing goal. In other words, it’s a way to track whether or not your marketing efforts are paying off.

There are a number of different KPIs you can use, but some of the most common include measures of reach (e.g. impressions, unique visitors), engagement (e.g. clicks, time on site), and conversions (e.g. leads, sales).

By tracking KPIs, you can get a better understanding of what’s working and what isn’t, and make adjustments accordingly. So if you’re not already tracking KPIs, now is the time to start!

Landing Page

A Landing Page is a page on a website that is designed to encourage a visitor to take a specific action.

The most common action is to make a purchase, but Landing Pages can also be used to encourage sign-ups, downloads, or even just to get someone to read more about a product or service.

Landing Pages are typically separate from the main website, and they often have their own unique design and messaging. The goal of a Landing Page is to get the conversion, which means getting the visitor to take the desired action.

To do this, Landing Pages must be carefully designed and optimized for conversion. They must also be well-targeted so that the right people are seeing the right Landing Page. When done correctly, Landing Pages can be highly effective.


Leads are potential customers who have shown interest in your product or service in some way. Marketing leads usually come from one of three sources: cold calls, web forms, or referrals.

Leads can also be generated through trade shows, conferences, and other events. To be considered a lead, the person must be interested enough to give you their contact information.

From there, it’s up to your sales team to turn that lead into a paying customer. Leads are a critical part of any marketing strategy, and without them, businesses would have a much harder time growing their customer base.

Lead generation

Lead generation is the process of converting prospects into leads. In order to generate leads, marketers need to first identify their target audience and then find ways to reach out to them.

There are many different ways to generate leads, but some common methods include online advertising, cold calling, and email marketing. Once a lead has been generated, it is then up to the sales team to convert the lead into a customer.

Lead generation is an essential part of any successful marketing strategy, and it can be a very effective way to grow a business.

Lead Nurturing

Lead nurturing is the key to a successful marketing strategy. By definition, lead nurturing is the process of developing relationships with prospects, usually through email, with the goal of turning them into paying customers.

The idea is to build trust and credibility over time so that when they are ready to buy, they will think of you first. Lead nurturing can be a lot of work, but it’s worth it when you consider the alternative.

Cold-calling leads who are not interested in what you have to say and will likely never buy from you. So if you’re serious about marketing, start nurturing your leads today!

Lead Qualification

Lead Qualification is the process of determining whether a lead is ready to be passed on to sales. In other words, it’s about figuring out if a lead is actually interested in what you’re selling – and more importantly if they’re likely to buy.

The process of Lead Qualification usually begins with some sort of contact from the lead – they fill out a form on your website, sign up for a newsletter, or attend a webinar, for example.

From there, you’ll need to determine if the lead is qualified by looking at factors like their budget, their authority within their organization, and their timeline for making a purchase. If you decide that the lead is qualified, you’ll pass them on to sales.

Lifetime Customer Value

Lifetime Customer Value (LCV) is the total amount of money that a customer is expected to spend at a business over the course of their lifetime. For example, if someone spends $50 per month at your store, their LCV would be $600.

Lifetime Customer Value is important because it helps businesses to know how much they can afford to spend on acquiring new customers. For example, if the Lifetime Customer Value is $600 and it costs $300 to acquire a new customer, then the business is breaking even.

Lifetime Customer Value is also important because it can help businesses to focus on retaining existing customers rather than simply acquiring new ones. After all, it costs five times as much to acquire a new customer as it does to retain an existing one.

Loss Aversion

Loss Aversion is a marketing term that describes the tendency for people to prefer avoiding losses to acquiring equivalent gains.

For example, someone who is Loss Averse might choose to save money instead of investing it, even though the potential return on investment exceeds the interest rate on their savings account.

Loss Aversion is rooted in behavioral economics and has been extensively studied by researchers in the field. Loss Aversion can lead people to make suboptimal decisions, such as holding onto a losing stock in the hope that it will rebound.

However, Loss Aversion can also be used by savvy marketers to nudge people toward more desirable outcomes.


Margin is one of those concepts that every marketer needs to understand, but it’s often hard to define. Simply put, margin is the difference between the selling price of a product and the cost of producing that product.

In other words, it’s the amount of money that a company makes on each sale. Margin is important because it allows a company to cover its costs and make a profit.

To calculate margin, simply divide the selling price by the cost of production. For example, if a product costs $10 to produce and sells for $20, the margin is 50%.

Margin is also sometimes referred to as “markup.”Markup is simply the selling price divided by the cost of goods sold (COGS).

Marketing Automation

Marketing automation is the process of using software to automate marketing tasks. It can be used to manage and nurture leads, develop customer relationships, and automate repetitive marketing tasks.

Marketing automation makes it possible to scale marketing efforts by automating manual tasks, such as email marketing, social media campaigns, and targeted ads.

By automating these tasks, businesses can free up time and resources to focus on more strategic initiatives. Marketing automation can also help to improve the effectiveness of marketing campaigns by providing insights into customer behavior and engagement.

As a result, businesses that use marketing automation can improve their ROI and increase their sales and revenue.

Marketing Qualified Lead

Marketing qualified leads (MQLs) are prospective customers who have been vetted by your marketing team as being more likely to convert into sales.

In order to qualify as an MQL, a lead must exhibit certain behaviors, such as engagement with your marketing content, that indicate they are further along in the buyer’s journey than the average person.

Marketing teams generate MQLs through a number of activities, such as lead nurturing and lead scoring. Once a lead has been identified as an MQL, they are typically handed off to the sales team for further nurturing and follow-up.

Market-Based Pricing

Market-Based Pricing is the pricing of a good or service based on the amount that buyers are willing to pay for it. In other words, market-based pricing is determined by what the market will bear.

This type of pricing can be used in a variety of circumstances, from setting the price of a new product to setting the price of a used car. Market-based pricing is also sometimes referred to as value-based pricing.

Market-based pricing can be a helpful tool for businesses because it takes into account the demand for a good or service. By basing prices on what buyers are willing to pay, businesses can be sure that they are maximizing their revenue.

Market Development

Market Development can be defined as the process of increasing the sales of a company’s goods or services in a new market. There are many ways to approach Market Development, but the most common method is to identify and target new customer groups.

This can be done through market research, which involves gathering data on potential customers and understanding their needs and wants. Once a company has identified a new customer group, it can then develop marketing strategies to reach these consumers.

Market Development is an important tool for companies looking to expand their business and find new sources of revenue.

Market Penetration

Market Penetration is a strategy used to grow a company’s sales and market share for a particular product or service. The goal of Market Penetration is to increase the company’s sales within its existing markets.

To do this, the company must first identify its target market and then develop a marketing mix that will appeal to that target market. The most common Market Penetration strategies include discount pricing, promotions, and advertising.

Market Penetration can be an effective growth strategy, but it can also be risky if the company does not have a clear understanding of its target market.

Additionally, Market Penetration can be expensive, so the company must be prepared to make a significant investment in marketing and advertising.

Market Research

Market research is the process of gathering information about the needs and wants of customers in a particular market. It can involve surveys, focus groups, interviews, and other methods of data collection.

Market research is essential for businesses to understand what products or services customers are looking for, how much they are willing to pay, and what factors influence their purchasing decisions.

By understanding the needs and wants of customers, businesses can develop products or services that meet those needs and generate profits.


Marketing is the process of creating value for a company through the creation and distribution of products or services. It involves the development of relationships with customers and the management of customer perceptions.

Marketing is a critical function in organizations of all sizes, and it plays a vital role in the success of businesses. Marketing is responsible for generating leads, building brand awareness, and driving sales.

Marketing efforts can be divided into three main categories: product marketing, price marketing, and promotion marketing. Product marketing includes activities such as market research, product development, and product launch.

Price marketing includes pricing strategies and discounts. Promotion marketing includes advertising, public relations, and direct marketing. Marketing is a complex and ever-changing field, and companies must continually adapt their strategies to stay ahead of the competition.

Monthly Recurring Revenue

Monthly recurring revenue, or MRR, is a metric that measures the amount of money a company receives on a monthly basis from its subscribers.

This number is important because it can give insights into the health of a business and its growth potential. For example, if a company’s MRR is growing, it means that more customers are signing up for its services and that it is on track to meet its financial goals.

Additionally, MRR can be used to calculate other important metrics, such as customer lifetime value and churn rate. As a result, Monthly recurring revenue is a key metric for any business that relies on subscription revenue.

Middle of the Funnel (MOFU)

If you’re a marketer, chances are you’ve heard of the Middle of the Funnel (MOFU). But what exactly is MOFU? And why is it important?

Simply put, MOFU is the stage in the marketing funnel where prospects are starting to engage with your brand. They may have visited your website or seen your ad, and they’re starting to become interested in what you have to offer.

At this stage, it’s important to continue building on that interest. You want to provide more information about your product or service and start creating a deeper connection with your prospect. This way, when they’re ready to make a purchase, they’ll think of you first.

New Product Development

New product development is the process of creating a new product or service to be sold by a business. The process typically involves four main stages: ideation, concept development, prototyping, and commercialization.

Ideation is the first stage and involves generating new ideas for products or services. Concept development is the second stage and involves refining these ideas into concrete concepts.

Prototyping is the third stage and involves creating prototypes of the concepts to test with potential customers. Commercialization is the fourth stage and involves launching the product or service on the market.

New product development is an essential part of any business and can help to ensure that businesses are always able to meet customer needs.

Niche Market/Business

Niche businesses are all the rage these days. It seems like everyone is trying to tap into a specific market and become the go-to expert. And while there’s nothing wrong with that, it can be tricky to find your niche.

After all, you don’t want to be too narrow and miss out on potential customers. But you also don’t want to be too broad and end up competing against everyone else. So how do you find the perfect balance?

The key is to think about what makes your business unique. What do you offer that no one else does? What are your strengths? Once you’ve identified those things, you can start to focus on a specific market that would benefit from what you have to offer.


Onboarding is a process whereby new members are inducted into a group or community. In the context of marketing, it refers to the process of familiarizing new customers with your brand and product offerings.

The goal of onboarding is to help new customers quickly and easily find value in your offerings so that they remain engaged and loyal over the long term.

Done well, onboarding can be a powerful tool for reducing customer churn and driving growth. There are many different approaches to onboarding, but one of the most effective is known as “niche onboarding.”

Niche onboarding involves targeting new customers who are likely to be interested in your specific product or service offering. This approach can be particularly effective for small businesses that have a clearly defined target.


Offer is a combination of price and product/service. The offer could be a low-price high quality product or high price low-quality product. It all depends on what the customer perceives as valuable.

The offer must also be relevant to the target market segment that the company is targeting. For example, a company would not make a luxury car Offer to someone who only buys economy cars.

The Offer must also be attractive enough to make the customer want to buy it. This means that the Offer has to create value for the customer and has to be seen as a good deal by the customer.

Offers can also be used in other situations such as in an auction, or when someone is trying to sell their house.

Pay Per Click (PPC)

Pay Per Click, or PPC is an advertising model where businesses are charged for each click on their ad. In other words, it’s a way for businesses to pay for exposure on the internet.

The most popular form of PPC is Google AdWords, which is used by businesses all over the world to get their products and services in front of potential customers.

Pay Per Click can be a great way to get your business noticed, but it’s important to remember that you’re only paying for clicks, not sales. As such, it’s important to make sure that your ads are relevant and targeted to your potential customers.

If done correctly, Pay Per Click can be a great way to grow your business.

Point Of Contact (POC)

Point of contact, or POC, is a commonly used term in marketing. But what does it actually mean? A POC is simply the person who is responsible for communication between two parties.

In other words, it’s the person you talk to when you need information or have questions. In a business setting, the POC may be the sales representative, customer service representative, or even the CEO.

In a more personal setting, the POC could be a friend, family member, or anyone else you need to get in touch with. So next time you’re wondering who to ask for information, just remember: the POC is your Point of Contact.


A Portfolio in marketing is a collection of an individual’s work that is used to demonstrate their skills and experience. This could include print advertisements, digital campaigns, social media posts, etc.

Portfolios are often used by freelancers or agencies to win new clients. They provide potential employers with a way to see the quality of an individual’s work without having to hire them first.

Portfolios can also be used by students or recent graduates to showcase their skills to potential employers. For anyone looking to break into the marketing industry, having a strong portfolio is essential.

Public Relations

Public Relations is the practice of managing the spread of information between an individual or an organization and the public. Public Relations may also be referred to as “PR,” “Media Relations,” or “Strategic Communications.”

Public Relations is a strategic communication process that builds mutually beneficial relationships between organizations and their public.

Public Relations practitioners use a variety of techniques to influence public opinion, including but not limited to: media relations, crisis communications, thought leadership, issues management, reputation management, and employee communications.

Public Relations is a vital part of any organization’s marketing mix. Public Relations helps organizations communicate effectively with their target audiences and achieve their business objectives. In today’s digital age, Public Relations are more important than ever before.

Qualified Lead

In the world of marketing, a qualified lead is a potential customer who has been vetted by the sales team and determined to be a good fit for the company’s products or services.

In other words, they’re not just anyone off the street – they’re someone who has been identified as having a genuine need or desire for what you have to offer.

There are a number of ways to qualify a lead. Typically, it involves looking at factors like demographics, job title, budget, and timeline. Qualified leads are often further along in the buyer’s journey than unqualified leads, which makes them more likely to convert into paying customers.

If you’re working on generating leads for your business, remember that not all leads are created equal.

Research and Development

Research and Development, also known as R&D, is a term used to describe the process of designing and creating new products or services. In marketing, Research and Development plays an important role in identifying opportunities for new products or services and developing strategies to bring them to market.

Research and Development can involve everything from market research and feasibility studies to product design and testing. In order to be successful, Research and Development must be agile and responsive to changes in the marketplace.

As such, it is an essential part of any company’s marketing strategy.

Responsive Design

Responsive design is an approach to marketing that takes into account the different ways people access information. It includes creating content that can be easily viewed on a variety of devices, from desktop computers to mobile phones.

Responsive design also takes into account the different screen sizes and resolutions of these devices. This means that marketers need to create separate versions of their content for each device.

However, responsive design is not just about designing for different devices; it’s also about creating a user experience that is optimized for each device. This means taking into account the different ways people use each device, and how they interact with content on those devices.

For example, someone reading an article on a phone is likely to want a different experience than someone reading an article on a desktop.

Return On Investment (ROI)

Return On Investment, or ROI, is a measure of how much money you make in proportion to how much money you spend. In the world of marketing, ROI is often used to compare the effectiveness of different campaigns.

For example, if you spend $100 on a campaign and it generates $200 in revenue, your ROI would be 2.0. In general, a higher ROI indicates a more successful campaign.

Of course, ROI is just one metric that can be used to evaluate a marketing campaign; other factors such as customer satisfaction and brand awareness also play a role in determining its success.

However, ROI is a useful tool for assessing the financial performance of a marketing campaign and identifying opportunities for improvement.


A referral in marketing is defined as an indirect promotion where a potential customer is introduced to your product or service by someone else. Referrals can come from many sources, including friends, family, co-workers, and even social media influencers.

In order for a referral to be successful, it’s important that the person making the referral is trusted by the potential customer. The best referrals are often personal recommendations from people who have first-hand experience with your product or service.

When done correctly, referral marketing can be an extremely effective way to attract new customers and grow your business.

Relationship Marketing

Relationship Marketing is a funny thing. It’s like trying to define love – everyone knows what it is, but it’s hard to put into words. Relationship Marketing is all about creating and maintaining relationships with your customers.

It’s based on the idea that it costs less to keep a customer than it does to find a new one, so it’s important to keep your customers happy. Relationship Marketing involves everything from providing excellent customer service to sending birthday cards and everything in between.

Basically, if you’re doing something to try to build or maintain a relationship with your customers, you’re doing Relationship Marketing. So the next time someone asks you what Relationship Marketing is, just tell them it’s the stuff you do to try to keep your customers happy.

Sales Funnel

A Sales Funnel is a tool used by marketing teams to track and visualize the customer journey from initial awareness of a product or service all the way through to purchase. The Sales Funnel is also sometimes known as the Marketing Funnel or Purchase Funnel.

The Sales Funnel stages are usually represented as a series of increasingly narrow “steps”, each representing a higher level of interest and intent on the part of the customer.

The classic Sales Funnel stages are Awareness, Interest, Desire, and Action, but newer models often add additional steps such as Evaluation and Advocate.

The Sales Funnel is a valuable tool for marketing teams because it allows them to track progress towards their goals and identify areas where they may need to adjust their strategy.

Search Engine Optimization (SEO)

Search Engine Optimization (SEO) is the practice of improving the ranking of a website on search engines. The higher the ranking, the more likely people are to find the website.

There are many factors that contribute to a website’s ranking, including the quality and quantity of the content, the structure of the website, and the number of links leading to the website.

SEO practitioners use a variety of techniques to improve website rankings, such as keyword research, link building, and content optimization. However, SEO is not an exact science, and it can be difficult to achieve high rankings without professional help.

Nevertheless, even a small improvement in ranking can make a big difference in traffic levels and, ultimately, in the success of a website.


A recent survey of small business owners found that nearly half of respondents were unaware of the term “smarketing.” Smarketing, simply put, is the alignment of sales and marketing efforts.

In other words, it’s making sure that your sales team and your marketing team are working together towards the same goal.

This can be accomplished in a number of ways, but some common strategies include sharing customer data, aligning sales and marketing KPIs, and integrating your CRM system.

When done correctly, smarketing can help to improve conversion rates, close more deals, and even increase customer satisfaction. So if you’re not already doing it, now is the time to start getting your sales and marketing teams on the same page.

Social Media

Social media is a term that gets thrown around a lot these days, and it can be hard to keep up with all the latest Social Media news. So what exactly is Social Media, and how can it be used in marketing?

Social media is any online platform where people can interact and share information. This includes popular sites like Facebook, Twitter, and Instagram, as well as newer platforms like Snapchat.

Social media platforms are incredibly popular, and they offer a great way for businesses to connect with potential customers. By creating a strong social media presence, businesses can reach a larger audience and build brand awareness.

Social media can also be used to drive traffic to a company’s website or blog, and it can be used to create valuable customer relationships.

S.W.O.T. Analysis

S.W.O.T. Analysis is a tool that marketing experts use to identify a company’s strengths, weaknesses, opportunities, and threats. The acronym S.W.O.T. stands for Strengths, Weaknesses, Opportunities, and Threats.

By carefully examining each of these four areas, marketing experts can develop strategies to capitalize on a company’s strengths and opportunities while minimizing its weaknesses and threats.

S.W.O.T Analysis is an essential tool for any business that wants to stay competitive in today’s ever-changing marketplace. By taking the time to conduct a S.W.O.T Analysis on a regular basis, companies can stay ahead of the curve and make sure that their marketing efforts are working.

Target Marketing

Target marketing is the art of identifying and reaching your ideal customer. In order to successfully target the market, you need to first understand who your ideal customer is.

This means taking into account factors like age, gender, interests, and location. Once you have a clear idea of who your target market is, you can then determine the best way to reach them.

This may involve using different marketing channels or creating targeted content. The most important thing is that you focus your efforts on reaching the people who are most likely to buy from you. By doing so, you can ensure that your marketing efforts are as effective as possible.

Top of the Funnel (TOFU)

Top of the Funnel (TOFU) Marketing is all about getting your brand out there and building awareness. It’s about generating interest in your product or service and getting people to start talking about you.

TOFU marketing is all about reach: getting your message in front of as many people as possible. There are a lot of different ways to do this, but some of the most common include paid advertising, social media, and PR.

The goal of TOFU marketing is to get people interested in your brand so that they’ll want to learn more. Once you’ve built up that interest, you can then start working on converting those leads into customers further down the funnel.

Unique Selling Proposition

If you’re in the business of selling things, it’s important to have a Unique Selling Proposition – or USP. This is what sets you apart from the competition and tells potential customers why they should buy from you.

For example, let’s say you’re selling toothbrushes. Your USP could be that your toothbrushes are made from recycled materials, or that they come with a free toothbrush holder.

Whatever it is, make sure it’s something that will make people want to buy from you instead of someone else. After all, there’s no point in being just another company selling the same old thing – you need to stand out from the rest if you want to succeed.

User Experience (UX)

User Experience, or UX, is the measure of how happy or satisfied your customers are with your product or service. In the world of marketing, it’s important to remember that your customers are the people who will be using your product or service, so their happiness should be a top priority!

The term “User Experience” covers a lot of ground, from how easy it is to use your product or service to how it makes them feel. User Experience can be measured in a number of ways, but one of the most important is customer satisfaction surveys.

By taking the time to ask your customers how they felt about their experience with your product or service, you can get valuable feedback that can help you improve your User Experience.

Value Statement

A Value Statement is a brief statement that tells potential customers what benefits they can expect from your product or service. It should be clear, concise, and persuasive.

Value Statements are often used in marketing and sales materials, such as website copy, brochures, and email campaigns. When writing a Value Statement, it’s important to focus on the customer’s needs and desires.

What will this product or service do for them? How will it make their life better? An effective Value Statement speaks to the customer’s heart as well as their head, and it should be memorable and distinctive.

So if you’re looking to create a Value Statement for your business, keep those things in mind.

Viral Marketing

Viral marketing is a marketing technique that uses social networks to promote a product or service. It is based on the idea that people are more likely to buy a product if they see their friends and family using it.

Viral marketing campaigns typically involve sharing a video or image on social media, in the hope that it will be shared by others. If the campaign is successful, it can result in a significant increase in sales for the company concerned.

Viral marketing is an effective way to reach out to potential customers, but it can also be risky. If a campaign does not take off, it can be expensive and may even damage the company’s reputation.


A Website is a collection of online pages that typically include a home page, About Us page, Contact Us page and other pages.

A Website is a valuable marketing tool for businesses of all sizes. It allows you to connect with potential and current customers, share information about your products and services, and build credibility for your business.

Your Website also provides an opportunity to demonstrate your brand’s personality and establish a rapport with your visitors. In order to maximize the marketing potential of your Website, it is important to ensure that it is well-designed and easy to navigate.

Additionally, it is essential to keep your website up-to-date with fresh content in order to maintain visitors’ interest.


Workflow is the process of getting work done. In marketing, workflow refers to the steps that need to be taken in order to complete a campaign or project.

Workflow can be linear or non-linear, but most marketing campaigns follow a linear workflow. This means that each step in the process needs to be completed in order, and one cannot move on to the next step until the previous one is finished.

Workflow can be simple or complex, depending on the scope of the project. For example, a small email campaign might only have a few steps, while a large integrated marketing campaign could have dozens.

Workflow is an important part of any marketing campaign, and it needs to be carefully planned and managed in order to ensure that everything runs smoothly.

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